Client Survey

Customer Survey

At In Mind Therapy we are committed to providing psychological services that help individuals, couples, and families achieve their optimal well-being. By completing the questionnaire below, you will help us improve our services.

YOU ARE BEING ASKED TO COMPLETE THIS SURVEY BECAUSE WE HAVEN'T HEARD FROM YOU IN A WHILE, OR YOU HAVE LEFT OUR SERVICE.


The following questions relate to your experience with

the IN MIND THERAPY TEAM as a whole;

admin, office staff, and therapists.

1. How likely is it that you would recommend In Mind Therapy to a friend, family member, or colleague?
2. Overall, how satisfied are you with the In Mind Therapy team?
3. How would you describe the In Mind Therapy team? Select all that apply.
4. How well did the In Mind Therapy team meet your needs?
5. How would you rate the overall quality of service from the In Mind Therapy team?
Please share any additional comments, concerns, or questions:

The following questions relate to your experience with

YOUR THERAPIST; psychologist, counsellor, practitioner.

 
Your Therapist's Name:
6. How likely is it that you would recommend your Therapist to a friend, family member, or colleague?
7. Overall, how satisfied or dissatisfied are you with your Therapist?
 
8. How would you describe your Therapist? Select all that apply.
9. How well did your Therapist meet your therapeutic goals?
10. How well did you relate to your Therapist?
11. How would you rate the overall quality of service your Therapist provided?
12. Will you return to In Mind Therapy if you need further psychological health?
13. Why did you stop attending In Mind Therapy? Select all that apply.
Please share any additional comments, concerns, or questions:
Provide your details if you would like us to follow up with any comments, concerns or questions you may have.

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